TSV Analytics FAQs

What is the TSV Analytics platform for?

Down arrow

The TSV Analytics platform is an analytics tool designed to monitor a social media conversation that you care about. You can create a Listen List which includes keywords + hashtags relevant to that conversation for TSV to analyze the conversation around. This then allows you to use TSV Insights when generating content ideas for your brand. Then immediately schedule content within the platform.

Optimizing your social media process at every step.

Can I trial TSV Analytics before paying?

Down arrow

Sure! You can test out TSV on our free plan where you can experiment with Public Dashboards which cover broad topics like Fitness, Banking, and Social Media Management. You can find those here -- all you need is a TSV account.

How long does it take to learn TSV Analytics?

Down arrow

If you're new to social media, our video tutorials will get up and running quickly. If you already know concepts behind social media management and social listening, you will feel at home in TSV Analytics.

Check out our TSV Support page to be sure you are taking advantage of the entire TSV platform.

What's a Listen List?

Down arrow

A TSV Listen List is a list of keyterms and hashtags that you want to listen for on social media. By creating this list, you allow us to know what to look for when starting to listen to a conversation.

Can you schedule content for my social media profiles?

Down arrow

Yes!!! TSV Analytics is able to offer post scheduling within the platform. You can access your Content Hub to schedule and plan content ahead of time.

Why is my dashboard "Coming Soon"?

Down arrow

Your dashboard says "Coming Soon" as we've just received the Listen List from your requested dashboard. Once we have a few hours to collect data around your Listen List, your dashboard will become available!

What platforms does TSV support for content scheduling?

Down arrow

TSV supports a wide range of social media platforms including TikTok, LinkedIn, Instagram, Facebook, X, and Reddit. This ensures you can reach your target audience regardless of where they scroll.

Can TSV help increase social media engagement and likes?

Down arrow

Absolutely! TSV uses data-driven strategies to optimize your posts for higher engagement and more likes, tailoring content to your audience's preferences. Although we cannot guarantee improved metrics, we've seen many TSV users get more out of social media.

How does TSV assist with content creation?

Down arrow

TSV offers tools to quickly create engaging content based on audience insights, trending topics, and effective hashtags, significantly reducing the time and effort required.

The TSV Content Generator will take in social listening insights and craft the perfect social media content idea for you designed for your audience.

How does TSV's smart scheduling feature work?

Down arrow

TSV's scheduling algorithm identifies the best times to post based on when your audience is most active, ensuring maximum visibility and engagement for your content.

By combining Virality forecasts (the TSV secret formula to engaging content timing in the future) and audience engagement timing, you can ensure your posting content at the best time for your audience.

What are the requirements for publishing a Facebook Post?

Down arrow

Facebook

  • Max Caption Length: 63,206 characters
  • Max 1 video OR 10 images

Image

  • Accepted file types: JPEG, BMP, PNG, GIF, TIFF
  • Max file size: 10MB
  • Recommended dimensions: 1200 x 630px

Video

  • Accepted file types: MP4, MOV, AVI
  • Max file size: 2GB
  • Max frame rate: 30fps
  • Max Duration: 4 hours
  • Recommended dimensions: 1280 x 720px

If you upload an image of unsupported type, we will attempt to convert the image to a supported type.  Video conversion is not supported.

What are the requirements for publishing an Instagram Post?

Down arrow

Instagram

  • Max caption length: 2200 characters
  • Max 1 video OR 10 images

Image

  • Accepted file types: JPEG, PNG, GIF
  • Min aspect ratio: 4:5
  • Max aspect ratio: 1.91:1
  • Min width: 320px
  • Max width: 1440px

Video

  • Accepted file types: MP4, MOV
  • Max file size: 100MB
  • Max width: 1920px
  • Min aspect ratio: 4:5
  • Max aspect ratio: 16:9
  • Min duration: 3 seconds
  • Max duration: 60 seconds
  • Min frame rate: 23fps
  • Max frame rate: 60fps

IG Reels

  • Max caption length: 2200 characters
  • Max 1 video

Video

  • Accepted file types: MP4, MOV
  • Max file size: 100MB
  • Max width: 1920px
  • Recommended aspect ratio: 9:16
  • Min duration: 3 seconds
  • Max duration: 15 minutes
  • Min frame rate: 23fps
  • Max frame rate: 60fps

IG Stories

  • Captions not supported
  • Max 1 image OR 1 video

Image

  • Accepted file types: JPEG
  • Max file size: 8MB
  • Recommended aspect ratio: 9:16

Video

  • Accepted file types: MP4, MOV
  • Max file size: 100MB
  • Min duration: 3 seconds
  • Max duration: 60 seconds
  • Min frame rate: 23fps
  • Max frame rate: 60fps
  • Recommended aspect ratio: 9:16

If you upload an image of unsupported type, we will attempt to convert the image to a supported type.  Video conversion is not supported.

What are the requirements for publishing a LinkedIn Post?

Down arrow

LinkedIn

  • Max 1 video OR 9 images

Image

  • Accepted file types: JPEG, PNG, GIF
  • Max file size: 5MB
  • Max width: 36,152px
  • Max total pixel count (height x width): 36,152,320

Video

  • Accepted file types: MP4
  • Max file size: 200MB
  • Min duration: 3 seconds
  • Max duration: 240 seconds
  • Min aspect ratio: 1:2.4
  • Max aspect ratio: 2.4:1

If you upload an image of unsupported type, we will attempt to convert the image to a supported type.  Video conversion is not supported.

What are the requirements for publishing a Reddit Post?

Down arrow

Reddit

  • Max caption length: 40,000 characters
  • Max 1 image

Image

  • Accepted file types: JPEG, PNG, GIF, WEBP
  • Max file size: 10MB

Video

  • Reddit videos not currently supported

If you upload an image of unsupported type, we will attempt to convert the image to a supported type.  Video conversion is not supported.

What are the requirements for publishing a TikTok?

Down arrow

TikTok

  • Max caption length: 2200 characters
  • Max 1 Video

Image

  • TikTok Image carousels not currently supported

Video

  • Accepted file types: MP4, WebM, MOV
  • Max file size: 1GB
  • Min width: 360px
  • Max width: 4096px
  • Min width: 360px
  • Max height: 4096px
  • Min duration: 3 seconds
  • Max duration: 10 minutes
  • Min aspect ratio: 9:16
  • Max aspect ratio: 16:9
  • Min frame rate: 23fps
  • Max frame rate: 60fps

If you upload an image of unsupported type, we will attempt to convert the image to a supported type.  Video conversion is not supported.

What are the requirements for publishing a X Post?

Down arrow

X (Twitter)

  • Max caption length: 280 characters
  • Max one video OR four images

Image

  • Accepted file types: JPG, PNG, GIF, WEBP
  • Max file size: 5MB
  • Min width: 4px
  • Max width: 8192px
  • Min height: 4px
  • Max height: 8192px
  • Recommended aspect ratio: 16:9

Video

  • Accepted file types: MP4, MOV
  • Max file size: 512MB
  • Max width: 1280px
  • Max height: 1280px
  • Min duration: 0.5 seconds
  • Max duration: 140 seconds
  • Min aspect ratio: 1:3
  • Max aspect ratio: 3:1
  • Max frame rate: 60fps

If you upload an image of unsupported type, we will attempt to convert the image to a supported type.  Video conversion is not supported.

Still have questions? Email us at welcome@tsvanalytics.com